If you answer 'Yes' to any of these questions, call us at 602.808.9552.
Make AIM your IT Department
Committed to Being Your
Partner for
Success
About Us
AIM began providing managed services to the Phoenix Scottsdale area in 1993. From the beginning, AIM's mission is to care for clients by providing technology solutions that were both efficient and cost saving. AIM's secret to success has been finding sharp talent that takes ownership, thinks outside the box and can adapt to information technology services that are constantly changing.
Driven by a reputation earned through a blue collar work ethic, AIM has consistently grown while providing tech support to organizations across industries. AIM is currently looking for small to mid-sized organizations in Arizona that wish to reap the benefits of our optimized organizational structure, support processes and staff. We remain committed to providing timely and effective computer networking support.
From inception, AIM's model calls for growth in a measured manner to insure a high level of customer service. Only as we increase our service capabilities and talented staff, will we take on new clientele.
Make AIM your IT Department
What our clients have to say about us
11/27/24 - Helpful and Patient
"AIM's technicians are always helpful to my associates and extremely patient with them. As always, they get the job done." BF
11/11/24 - Raising the Bar
"Very timely effective response. AIM has exceeded my expectations routinely, so now my expectation is that they will exceed my expectation." PS
11/06/24 - Love
"Love working with AIM's technicians." TS
10/28/24 - Very Communicative
"AIM's technician was SUPER helpful! Very communicative, friendly, and resolved my issue with Outlook. Great customer service! Thank you!" AS
10/28/24 - Beyond Astounding
"AIM's technician was, as always, beyond astounding in his knowledge level and patience for people who are technologically challenged." BF
10/28/24 - Set Up Perfectly
"AIM's technician was the best. This project took MANY days to do due to me being so busy, but he was super patient and got everything set up perfectly." BF
10/16/24 - Superb
"Everyone at AIM is superb. So professional and assisting us in the utmost speedy manor." MC
10/15/24 - Dog on a Bone
"AIM's technician is always like a dog with a bone when it comes to our trickier issues. Today he was able to resolve a request that was a tough one but he stuck with it until he figured out a solution. Our hero!" TR
10/14/24 - Knowledge, Courtesy and Professionalism
"The knowledge, courtesy and professionalism is greatly appreciated." LA
10/04/24 - Very Patient
"AIM's technicians were a great help in giving me access to my work computer from my MAC Desktop at home. Very patient, as I have low tech skills." CJ
10/04/24 - Above and Beyond
"As always AIM's technician went above and beyond. thank you for taking care of this for us." PR
9/23/24 - Continued Satisfaction
"We continue to be satisfied with AIM's swift response times, quick troubleshooting/resolution, and the always friendly tone and tenor of all interactions. Thanks all!" MR
9/13/24 - Happy to Help
"AIM's tech was great! 5/5 stars. Fixed any issues and changed what was needed on both the multi-line phone and the computer software. I never felt I was asking too much or was too needy. He seemed to be happy to help with whatever." Eg
9/05/24 - Beyond Patient
"AIM's tech, as always, was beyond patient, knowledgeable and very awesome." BF
8/29/24 - Always Helpful
"AIM's technician was very helpful and never made me feel bad about how many times I needed his help. Everyone is always so helpful, thank you!" NU
8/27/24 - Pleasant and Professional
"AIM's technician did a great job of taking the time to reorganize an address book for me in a way that makes it much easier to use. He was very pleasant and professional." LH
8/22/24 - Above and Beyond
"The AIM technician was an amazing worker who is always available to help. He goes above and beyond to resolve any issues I may have." BB
8/12/24 - Speedy
"Thank you for your speedy response and all the help!" AL
8/08/24 - Amazing!
"Service is amazing! Thank you for handling this so quickly. It is much appreciated!" SH
8/08/24 - Always Awesome
"As always, AIM's technician was AWESOME!" MM
8/07/24 - Extremely Helpful and Timely
"AIM's technicians are always extremely helpful and want to make sure to complete any needed requests in a timely manner." CM
8/06/24 - Wonderful
"AIM's technician did a great job and was wonderful to work with." JC
7/30/24 - Super Responsive
"I'm so pleased with AIM's technician's help, super responsive and he tackled the issue quickly. Thank you!" JA
7/25/24 - Quicker Than I Though
"Both AIMs techs were great!!!! They got the computer back to me a lot quicker than I thought." CP
7/09/24 - Easy To Talk To
"Thank you for all your help and being so easy to talk to over the phone. Very much appreciate the great customer service. " NM
7/06/24 - Prompt
"Thank you very much for being so prompt. Blessings." AC
7/03/24 - A+
"Just A+ all the way around" BF
7/03/24 - Shining
"AIM's technician did a great job today, we truly appreciate the level of customer service provided. Keep shining!" TB
7/03/24 - Very Friendly
"AIM's technician was very friendly and helpful." BF
7/01/24 - Simply Great
"Great service!" KD
6/17/24 - Poet and Didn't Even Know I.T.
"10/10 - would I.T. with AIM again. thank you." RV
6/11/24 - Expert Help
"Thanks for your quick response, expert help and details on how to add the plugin so I could do it myself on my outlook!" CH
5/31/24 - Always Helpful
"AIM's technician was very helpful as always. I really appreciate the help!" JT
5/06/24 - 5 minutes
"Quick and efficient. I was back up and running withing 5 minutes!!" SD
4/19/24 - Perfect
"Perfect service" MA
4/08/24 - Rock Stars
"AIM's techs are rock stars and we thank them for always going above and beyond." AL
4/01/24 - Excellent and Prompt
"As always, excellent and prompt service." MC
3/27/24 - Y'all Rock!
"Y'all rock!" AI
3/21/24 - Response and Resolution
"Great response and resolution time by AIM's tech re Outlook/365 email issues" CC
3/21/24 - Sleep at Night
"Having your prompt and effective assistance with all things tech significantly increases my ability to sleep at night!" PS
3/19/24 - Always a good experience
"Always a good experience" MR
3/14/24 - Super Fast
"Super fast and confirmation that user personally tested is much appreciated." CC
3/11/24 - Consistently Exceeded Our Expectations
"AIM's staff has consistently exceeded our expectations both in the work product, the friendly demeanor and the efficiency with time - all values which matter to all vendor relationships in our studio culture. Thank you all SO much." MR
3/07/24 - Above and Beyond
"AIM's tech is always willing to go above and beyond. He is an invaluable asset to AIM and we appreciate his support." AL
3/06/24 - Always responsive and effective.
"AIM's techs are great! Always responsive and effective." SM
3/06/24 - Always Responsive and Effective
"The AIM technician was great! Always responsive and effective." SM
2/29/24 - So Nice
"Amazing as always - AIM's tech always does a great job and is so nice!" MC
2/16/24 - Beyond Pleasant and Wildly Efficient
"AIM's tech was beyond pleasant, and wildly efficient and knowledgeable. Thank you for the great service!" MR
2/14/24 - Could Not Be Happier
"AIM's tech answered my call and helped with our issues immediately. Couldn't be happier the with response." JP
2/01/24 - Fastest Fix
"This was the fastest fix! Thank you for the prompt service!" DP
2/01/24 - A Pleasure
"Both technicians were a pleasure to work with! Thanks guys" LM
1/25/24 - Great Communication
"Issue was resolved quick and with great communication!" LP
1/11/24 - Awesome to Work With
"AIM's tech was awesome to work with and provided the education that I was looking for! His willingness to be flexible and give me the time needed to get answers to the multiple questions that I had was greatly appreciated!" MW
1/04/24 - AIM to Please
"Super speedy completion of request, you AIM to please, thank you!" CC
1/04/24 - Fast and Helpful
"Fast service, very helpful. Thank you!!" BF
1/02/24 - Patient
"Thank you for all your help and especially for your patience as we work through the conversion." MW
12/14/23 - The BOMB!
"AIM's tech was the BOMB!" BP
12/10/23 - Thorough and Helpful
"Thank you for always being so thorough and helpful. I appreciate it." MW
12/07/23 - Super Quick
"Super quick ticket resolution" CC
12/07/23 - Follow Up
"Thank you for the prompt, excellent service. The follow through with explanation of the root cause and resolution is greatly appreciated." MW
12/06/23 - Helpful and Thorough
"Thank you for always being so thorough and helpful. I appreciate it." MW
12/05/23 - Prompt
"Thanks for the prompt support!" MW
12/04/23 - Great Follow-Up
"Great service, issue was continually followed up on." PG
12/01/23 - Immediate Response
"Thank you as ALWAYS for your immediate response and troubleshooting. Always a pleasure." MC
11/26/23 - Thank you for all you do
"Always the best customer service from AIM IT Team. Thank you for all you do." JJ
11/20/23 - Best customer service
"Always the best customer service from AIM IT Team. Thank you for all you do." JJ
9/25/23 - Great communication and tracking
"AIM tech got it done and did a fantastic job. Great communication and tracking from the moment the request was submitted." JG
9/21/23 - Most professional and beyond amazing
"I just want to say that I always receive the most professional and beyond amazing service from AIM! Every team member has been so helpful! Thank you so much for keeping us going" NU
9/08/23 - Thank you for handling this in a timely manner.
"Development team, thank you for handling this in a timely manner. " DE
9/07/23 - Could not have asked for better service.
"Thank you to AIM tech for help with my email!!! I could not have asked for better service." KL
9/07/23 - Issue was dealt with promptly
"My issue was dealt with promptly!" DJ
9/06/23 - AIM tech is always on it
"AIM tech is always on it. Totally gets the clients requests and totally appreciated!" TB
8/29/23 - AIM tech is the bomb
"AIM tech is the bomb. he comes in askes a couple questions click here and here and done. Thanks AIM!" BP
7/31/23 - All running smoothly
"AIM tech was awesome. Finished the update quickly. All running smoothly, Thanks!" NH
7/19/23 - Immediately handles all my tech needs
"AIM tech is always so helpful and immediately handles all my tech needs. Thank you AIM!" GD
7/17/23 - knowing what I needed done
"Thank you for knowing what I needed done and for fixing the issue. I appreciate it!" GM
7/14/23 - So very appreciative
"So very appreciative of AIM's tech and the great work resolving this issue. Thank you!" SH
6/28/23 - dedication to solving the issue
"AIM tech was beyond consistent in tracking down the root cause of this issue. I greatly appreciate their dedication to solving the issue that effected my daily work load." BP
6/23/23 - The process was seamless!
"AIM tech was super quick and the process was seamless!" BD
6/22/23 - Quick turnaround
"The quick turnaround on the ticket was exceptional. Thank you!" BD
6/16/23 - Efficient and knowledgeable!
"AIM techs is the best! super efficient and knowledgeable!" JC
6/15/23 - Closed in less than an hour! So grateful!
"Request sent after hours so I didn't expect this to be resolved until tomorrow and it was closed in less than an hour! So grateful!" YC
6/13/23 - Complete before expected date
"Complete before expected date and unique share of credentials as compared to other previous requests" CC
5/30/23 - helpful, knowledgeable, and polite
"The tech was very helpful, knowledgeable, and polite. Got the job done in no time!!!" MR
5/25/23 - Handled the situation quickly and effortlessly
"AIM IT took great care of me. They handled the situation quickly and effortlessly. Thank God for IT" CK
5/19/23 - Communication was extremely effective and resulted in quick resolution
"AIM tech was very helpful and had my issue resolved quickly. They were patient with me while I searched for data to assist him. Overall, our communication was extremely effective and resulted in quick resolution of my issue. Thank you." ZR
5/18/23 - Invaluable asset
"AIM tech is an invaluable asset to AIM. Always a pleasure to work with and strives to resolve a situation! I sure do appreciate AIM's tech and all their efforts!" AL
5/15/23 - Quick to fix the issue
"AIM tech was very helpful and quick to fix the issue" ED
5/11/23 - Extremely Punctual
"I am so grateful to everyone at AIM IT services. The tech is always on top of letting me know when there is an outage even before I get to the office. The team is also extremely punctual about getting to us when we need help on site and I just can't say thank you enough!" JT
5/08/23 - Patiently and effectively
"What a mess that was and it was cleared up patiently and effectively. Thank you SO VERY MUCH!" GS
3/22/23 - Responsive and completes in a timely manner!
"AIM tech is so responsive to requests and completes them in a timely manner!" MC
3/22/23 - Resolve the issue quicky!
"AIM tech was great and helped to resolve the issue quicky! the tech was kind and very professional!" SW
3/22/23 - Kind and Professional
"AIM's tech was great and helped to resolve the issue quickly! He was kind and very professional!" SW
3/21/23 - Prompt assistance
"As a newbie, I greatly appreciated the prompt assistance from the tech" PP
3/10/23 - Beyond Expectations
"Thank you very much for working with us in getting the files we needed." AV
3/09/23 - knowledgeable, helpful and friendly
"AIM tech was very knowledgeable, helpful and friendly. If I have issues in the future I hope to have AIM tech help me again." AM
3/09/23 - Exceptional
"Exceptional, thanks for helping our accountant, y'all rock!" TB
1/19/23 - Quick attention and resolving the issue
"Thank you so much for your quick attention and resolving the issue in record time. Much appreciated!" EA
1/18/23 - Entire team at AIM has been a blessing
"AIM tech is such a joy to work with. really the entire team at AIM has been a blessing. You guys are always on top of it and will call back to remind me if I miss something. Thanks AIM." BP
1/13/23 - Fixed the issue in a timely manner
"AIM tech fixed the issue in a timely manner and was super gracious and friendly! Always a pleasure." MC
1/12/23 - Supportive
"AIM tech was really helpful and supportive." NA
12/30/22 - Professional & timely manner
"Aim tech dealt with my issue very professionally and in a timely manner." AH
12/15/22 - AIM tech was amazing
"AIM tech was amazing. Thanks for the help and for giving me a glimpse behind the scenes for understanding." NH
12/15/22 - Service with a smile even on the phone!
"ALWAYS a pleasure, my pleasure to have any dealings with these wonderful people. ALWAYS prompt and professional and always service with a smile. Even when on the phone:)" MC
12/09/22 - AIM tech is awesome!
"AIM tech is awesome! :)" AL
12/07/22 - Satisfied with the service
"My email issue was fixed immediately. So satisfied with the service." LA
12/06/22 - Resolving my panic
"Thank you so much for resolving my panic!" CH
12/06/22 - Excellent service
"Excellent service. Thank you very much." NM
12/05/22 - Always get things going
"always get things going here . Thank you" PR
11/21/22 - Amazing Service
"Amazing service" JP
11/10/22 - Amazing customer service!!!
"Amazing customer service!!! Where was the tech when my phone was set up :)" TB
10/20/22 - Outstanding turnaround time
"I sent my ticket in on the afternoon of October 19th, requesting a resolution to my issue by noon the next day, and by 10:30 AM AIM's tech had me back up and running. Outstanding turnaround time, and she was very friendly and helpful!" RM
10/12/22 - Quick and efficient
"Quick and efficient fix. Thanks" PF
10/05/22 - Prompt
"AIM tech was very prompt to take care of this request." MR
10/04/22 - Another great job
"Another great job - always a pleasure" LB
9/14/22 - Quick response
"Thank you, so much for the quick response!" AF
9/13/22 - Efficient and knowledgeable
"AIM tech was efficient and knowledgeable. We'd like to work with the tech in the future." AD
9/02/22 - Helping with a lot of issues, appreciate the help.
"AIM tech has been helping me with a lot of issues, I really appreciate the help." SH
9/02/22 - Appreciate the help
"AIM tech has been helping me with a lot of issues, I really appreciate the help." SH
8/23/22 - Excellent Service
"excellent service" LS
8/17/22 - Quick response
"AIM Tech was very quick to respond, much appreciated." MR
8/10/22 - Small window of time
"I gave just a little time to do it. We appreciate your quick response!" BP
8/10/22 - Quickly and accurately
"Aim tech responded to my request very quickly and accurately. Thank you for going above and beyond for the quick response." AC
8/02/22 - Very astute, that earns repeat business!
"It has been a pleasure working with AIM IT tech. The commitment to getting things done right and timely is exceptional. Takes a little extra time to answer all my questions that too often start with "why does this...." because I want to learn where I can and the tech will explain to my level of understanding. Also looks for the best solution for the customer, even checking warranty coverage on a recent repair and it the needed service was was covered. Very astute, that earns repeat business! Plus, always got a positive attitude and calmly works through some of my less than stellar descriptions of what's going on. A+++++" JR
7/27/22 - Great and helpful
"No words to explain how great and helpful AIM tech has been to our organization technology needs! Thank you!" AF
7/27/22 - Great and helpful
"No words to explain how great and helpful AIM tech has been to our organization technology needs! Thank you!" AF
7/22/22 - Prompt in every aspect
"AIM tech is an absolute lifesaver. The tech is prompt in every aspect. Professional, courteous and a pleasure to work with. AIM tech is always ready and available to take on and tackle our problems. We are lucky to have her! " MC
7/21/22 - Running Smoothly
"You guys are great and very helpful. Running the wire fixed everything and all is running smoothly. Thanks." CJ
7/12/22 - Amazing job, finding files that were deleted!
"AIM tech did an amazing job of finding files that were deleted! Thanks again!" AF
7/08/22 - Fixed the problem quickly
"AIM IT tech was very nice and responsive as usual and fixed the problem quickly." LH
7/01/22 - Acted quickly to resolve my issue
"AIM tech acted quickly and was able to resolve my issue" MC
6/30/22 - Awesome
"AIM tech is awesome!!" CG
6/30/22 - Quick response and expert help
"Thank you for your quick response and expert help, " CH
6/27/22 - Went really well
"Went really well - thanks!" RB
6/23/22 - Working beautifully
"My internet is working beautifully now. Thank you for the fix I desperately needed! :)" AL
6/17/22 - Professional service
"Very expedient and professional service" FO
6/09/22 - Helpful and Prompt
"Thank you AIM tech for being so helpful and prompt. God bless you." AC
6/03/22 - Exclusive Access
"AIM Tech quickly got me exclusive access and address a 'Sage issue' - all is good now!" SJ
6/01/22 - Replied very quickly
"AIM IT tech replied to my request very quickly, even though I did not need it completed until around noon the next business day. Thank you!" AC
6/01/22 - AIM Techs are Awesome!
"AIM Techs are Awesome!" CG
6/01/22 - AIM is Awesome
"AIM Tech got this done quickly - much appreciated - everyone at AIM is awesome all the time" SJ
5/31/22 - Making the other company look good!
"Thank you all very much in all the help you gave making the other company look good. You did great...thank you! " RH
5/27/22 - Fastest service ever!
"Fastest service ever! Opened phone ticket in the morning, everything up and running that afternoon!" MC
5/25/22 - AIM tech is da bomb!
"AIM tech is da bomb.com!!!" CG
5/04/22 - Found the problem and fixed it
"So happy - AIM IT tech found the problem and fixed it! All is good again and business back as usual. Thanks Again." DF
4/21/22 - Resolves all issues quick and efficiently
"AIM Tech is always very prompt with any services tickets and resolves all issues quick and efficiently." CH
4/21/22 - AIM Rocks
"You guys rock!" DY
4/21/22 - Very Prompt and Quick
"AIM's tech is always very prompt with any services tickets and resolves all issues quick and efficiently." CH
4/11/22 - Fast Response and Completion
"The tech was efficiently fast at responding and completion!" RH
3/28/22 - Pleasant and Patient
"The tech has always been pleasant when working on my computer issues. AIM's tech has always taken the time to explain things where I can understand what it means. I appreciate his patience with me. Thank you!!" GM
3/02/22 - Fast service and attention to improvement
"Above and beyond as always. Thanks for the fast service and attention to improvement opportunities. Always kind and concise explanation and education. Thanks!" JR
2/21/22 - Cost-Saving Knowledge
"I was educated by AIM Tech so this can be prevented, necessary cost-saving knowledge. Thank you!" JR
2/10/22 - Fast and Efficient.
"AIM tech was very fast and efficient." FO
2/02/22 - On Top of Things
"As always AIM's tech gets my issues resolved right away - they are always on top of things" SJ
12/07/21 - Consistently Great
"Great turn around & easy to work with as always" BJ
10/29/21 - Friendly and Quick
"AIM's technicians are always friendly and solve my issues quickly" BB
10/25/21 - Great Follow-Up
"Ticket completed in expected timeframe. Great follow up. Thank you." KS
10/19/21 - 1 Minute Resolution
"It only took AIM's network administrator less than 1 minute to fix the issue, Thanks!" SJ
10/15/21 - Always Pleased
"Always pleased with the fast efficiency. It is much appreciated." MJ
10/14/21 - Wonderful and Refreshing
"Every interaction with AIM's technician has been wonderful. She is extremely helpful, patient, and follows through on all requests she has picked up for us. Refreshing to here a fellow female kicking but in IT!" CQ
10/14/21 - Nice Addition
"Pleasant experience with your new technician. Very patient, knowledgeable and helpful. Nice addition to your team!" JR
10/06/21 - Always Excellent
"Always an excellent service!" BP
9/21/21 - Back to Work
"AIM's technician took care of my problem quickly and I was able to get back to work. Awesome job! Thank you so much!!!" CM
9/14/21 - Always On It
"Just a note of thanks to the entire AIM team. Always "On It" for me resolving issues quickly and I seem to have a few since I travel to multiple locations. So KUDOS to you all. :)" DS
8/31/21 - Excellent 1st Impression
"Hat tip to AIM's technician for her assistance. It is notable that our contract does not officially begin until tomorrow, so I'm very grateful for her help on day -1 with a new client. She left me with an excellent first impression of AIM." JG
8/24/21 - Quick and Clean
"AIM's technician handled this request much faster than anticipated. Quick and clean, he knew exactly what was needed. Thanks for the expeditious help!" JR
8/10/21 - Extremely Helpful
"AIM's technicians have been extremely helpful as we transition from having an on property IT person to using AIM for all IT." SF
8/02/21 - Responsive and Courteous
"Thank you for your prompt response and your courteousness." AC
7/28/21 - Clear and Courteous
"AIM's technician did a great job working with me to get our two printers online. He was very clear with instructions and spoke in a manner that was courteous. Overall experience exceeded expectations. You have great employees!" CQ
7/21/21 - Awesome
"AIM's staff was awesome and helped us right away." DY
7/15/21 - Prompt
"Great work, thank-you for completing the security scan promptly." SS
7/09/21 - Amazing Response Time
"So fast! amazing response time!" AF
7/02/21 - Real Help
"Thank you very much for fixing my email functionality! You have really helped me!" MC
6/21/21 - 3 Adjectives
"Fast, efficient, and effective. Thanks!" MO
6/07/21 - Easy to Work With
"Great service as always. AIM's technicians are very easy to work with." LH
6/07/21 - Expedient
"Thanks for getting this done so expediently." FO
6/05/21 - A Pleasure
"AIM's tech was extremely helpful and a pleasure to work with." KS
6/04/21 - Follows Up
"Quick response and like the follow up" KA
5/19/21 - Always
"Always great service and timing!" CA
4/21/21 - Always Quick
"AIM''s technicians are always quick to respond to resolve issues." CO
3/30/21 - Helpful and Responsive
"Everyone is always helpful and responsive!" KE
3/27/21 - Patient and Kind
"AIM's technician helped me kill three birds with one stone. I appreciate how patient and kind he was." CK
3/26/21 - Super Patient
"AIM's tech did a great job with the installation and helping me understand our set up. She was super patient!" RR
3/16/21 - The Best
"AIM's techs are just the best. :)" DS
3/10/21 - Patient
"AIM's tech was very helpful and patient with my non-techno wizardry. Thanks for the help." PM
3/09/21 - Always Communicative
"As always, fast, effective, and communicative. Thanks!" MO
3/02/21 - Consistent
"Another Great Job!" TG
2/17/21 - Beyond Expectations
"Problem was resolved beyond expectation." DF
2/16/21 - Back to Work
"As always I appreciate how quickly everyone gets on the cases and gets me back to working." SJ
2/02/21 - Simply Put
"Fast and efficient." TG
1/30/21 - Pleasure to Work With
"AIM's technician was extremely helpful and a pleasure to work with." KS
1/22/21 - Always Awesome
"Awesome job always !!" EG
1/22/21 - Always So Fast!
"Always so fast! Love the timely responsiveness :)" MC
1/20/21 - Within Seconds
"AIM's network administrator responded within seconds to an emergency and addressed the issue within minutes! He also provided us with a solution to prevent future issues! " AF
1/14/21 - Ultimate Professional
"The AIM network administrator (assigned to us) is ALWAYS the ultimate professional and very helpful!" CO
1/04/21 - Amazing
"Amazing work! Thanks" AF
12/18/20 - On Top of Things
"AIM is always on top of things," CO
12/14/20 - Very knowledgeable and professional
"AIM's tech was a fantastic person to work with. Very knowledgeable and professional. Thank you." JH
12/09/20 - Glad to Have AIM on My Team
"All the techs are very helpful. they respond promptly and are always nice. Definitely glad to have them on my team." VV
12/03/20 - Always Great
"AIM's staff is always great to work with." LH
12/02/20 - Very Quick
"AIM's system administrator got on this very quickly - MUCH appreciated." SJ
12/02/20 - Fast Response
"Thank you so much for your fast response, I really appreciate your help." CO
11/19/20 - Kind and Speedy
"AIM's tech was super helpful in helping me with my outlook! Very speedy and kind!" KJ
11/04/20 - Fast Work
"Fast work! Thank you!" MC
10/16/20 - Always Extremely Fast
"Extremely fast and effective, as always." MO
10/01/20 - Most Helpful Ever
"AIM's tech was the most helpful IT support person I've ever had. He was very knowledgeable and easy to talk to while trying to work out the issues I was having. He also followed up and ensured that all issues were resolved beyond satisfactory. Thank you" CK
10/01/20 - Quick and Efficient
"AIM is always quick to respond and very efficient in resolving issues." CO
9/22/20 - Fixed in Minutes
"Fixed within minutes! thanks AIM team!!!" AF
9/21/20 - Always Excellent
"AIM has always done excellent work for us." CM
9/18/20 - Quick
"Thank you for fixing the issue so quickly!" KM
9/16/20 - Simply Put
"Great work" MA
9/15/20 - Prompt and Pleasant
"My call was returned promptly and AIM's tech found a solution quickly while being very pleasant. Thank you!" LH
8/21/20 - Fast
"Thank you so much. We were really needed (our request), and you did it fast!" BP
8/05/20 - Speedy
"Thanks for being speedy!" KB
7/14/20 - Smooth
"Set up was smooth. Great job as always." CR
7/06/20 - Back to Work
"Thank you for your help! Did a great job finding a solution and getting me back to work!" CB
6/19/20 - Efficient and Quick
"AIM's tech did a great job and was efficient and quick." DS
6/15/20 - Speedy Response
"Speedy response, thank you!!!" KM
6/05/20 - Valuable Asset
"Your technician is awesome, a valuable asset to your company." CC
6/01/20 - FAST
"Fast response to request, very much appreciated." DP
6/01/20 - Very Quick
"I appreciate that I was assisted very quickly. Thank you." DF
5/27/20 - Top Drawer
"Always top drawer, cooperative, experts, suggest options, friendly. Known them for decades and unfailingly great." JB
5/16/20 - Prompt Resolution
"Thank you very much for the prompt response and resolution." CV
5/14/20 - Quick to Answer
"AIM was quick to answer and resolve my issues" HC
4/17/20 - Attention to Detail
"AIM's technician was on top of the entire process. Thank you for your attention to detail. I also love the personal attention." BG
4/14/20 - Speedy and Accurate
"Thank you! Speedy and accurate resolution to the ticket, as always." KM
4/07/20 - Pleasure
"AIM's technicians are a pleasure to work with!" JB
4/01/20 - Extremely helpful, nice, and especially patient
"all the guys there are extremely helpful, and nice, and especially patient with me when I have a problem. they also address my issues promptly so that I can get back to work. I truly appreciate knowing they are there when I need them." VV
3/31/20 - Perceptive
"Thank you for not just resolving the issue but noticing a problem and taking care of that as well." KH
3/26/20 - Fantastic!
"The problem was fixed promptly and effectively. Thank you for fantastic service." MO
3/18/20 - Shining in an Emergency
"Amazing! AIM got our covid19 website up in one hour! thank you!!!" AF
3/13/20 - Patient and Professional
"Quick response allowing me to help a customer/client, AIM's tech was patient and helpful in guiding us to resolve the issue. Thank you for the support and professionalism!" DP
3/02/20 - Handled on Short Notice
"Handled on short notice and very quickly." DS
2/03/20 - Pleasant and Patient
"Our insourced tech is a remarkable individual who is always pleasant to work with. He has helped me on several occasions. When you are not tech savvy, he is very patient with us older folks, who don't always have the patience to figure it out ourselves. He has always been my miracle worker. I give him an A-Plus rating." JS
1/31/20 - Short Notice
"AIM's tech was very quick to set up user access needed in short notice. Very much appreciated." MR
1/30/20 - Super Fast
"Great job and super fast response." LG
1/13/20 - High Praise From Non-Client
"Quick turn around on quote, in person call to follow up, great service from the start. Although, for now, we stayed in-house, we feel AIM would have covered our IT needs well! We'll reach out again in the future to AIM if anything changes." HM
1/10/20 - In a Flash
"This was done in a flash and AIM's technician was very professional. Thank you" AV
1/10/20 - A Day Ahead of Time
"AIM's technician got this done 24 hours before the requested deadline. Thank you for being fast and professional." MO
12/31/19 - Same Day Service
"Same day service! You can't beat that! Thanks" KS
12/12/19 - Fast and Professional
"Fast and professional, didn't require a major disruption of my day. Perfect!" MO
12/09/19 - Always Amazing
"The AIM technician was amazing as always!" HM
11/26/19 - Record Time
"AIM's tech called the same day I put in the ticket and resolved the issues in record time. Thank you for your GREAT service!!!" KS
11/25/19 - Sooner than expected
"Addressed much sooner than promised or expected." MO
11/22/19 - Patient
"AIM's tech was awesome! He was patient as I (interrupted him) to get my work done while he fixed my computer :) Thanks!" JS
11/20/19 - I didn't think it would be successful
"It works perfectly. I didn't think it would be successful, but AIM scored again." AM
11/04/19 - Promptness Appreciated
"I really appreciate the prompt help." BP
11/04/19 - Superfast
"AIM's tech was super fast at resolving my issues and did a great job!" KB
10/03/19 - Minimal interruption
"Everything was handled very quickly with minimal service interruption" MC
9/16/19 - Relieve frustration
"Though tech snafus can be most frustrating, working with the great bunch at AIM is always a pleasure." JB
9/12/19 - Amazing configuration
"This was an amazing configuration! Our organization would not be able to provide the level of services to our AZ state if it wasn't because of the hard work AIM's team!" AF
8/30/19 - Extra Mile
""went the extra mile" in working to solve this issue over a multi-day period. Many thanks!" CK
8/23/19 - Exactly What We Needed
"AIM responded quickly to the request and got my teammate exactly what she needed. Thank you!" MO
8/23/19 - Exactly What We Needed
"AIM responded quickly to the request and got my teammate exactly what she needed. Thank you!" MO
8/16/19 - Thorough and Easy
"AIM's tech was very thorough and easy to work with!" TM
8/13/19 - Options
"AIM provided great support in setting up additional options for us to use as our very own backup restore option." FO
7/31/19 - Super Quick and Friendly
"Super quick response - resolved the issue with the vendor's IT team so I didn't have to get involved. Super friendly :)" MC
7/26/19 - Rock Star!
"Thank you" CF
7/25/19 - SPECTACULAR!
"As always, AIM's tech was there to take care of all of our needs. They are SPECTACULAR!" MM
7/25/19 - Flawless
"Flawless!" AF
7/11/19 - EXCELLENT
"AIM's tech did an EXCELLENT job troubleshooting our Internet freezing problem. Without the Internet working our business is dead-in-the-water. The tech also proactively contacted our client in the effort to resolve the problem, which was caused by our client. We are beyond happy with the results. The tech was in regular communication with us throughout the day. Thank you very, very much!!! Your the best." CH
7/10/19 - Fantastic
"Call back within 10 minutes and problem fixed in less than one minute--Fantastic job" LG
6/26/19 - Very Smooth
"Again AIM's tech did an excellent job for us. Was quick and professional and all went very smooth." DC
6/12/19 - Awesome as Usual
"AIM's tech was awesome as usual." RE
6/12/19 - With a Smile
"AIM's tech was onsite today (lucky me!) and was able to fix the issue for me. As always, super customer service with a smile!" MC
6/04/19 - Super Prompt
"We thank you very much for your super prompt response. I do feel bad that I submitted that so late in the weekend. My expectations were that it would be done on Monday as we are closed on Monday and then we would be ready for Tuesday. As it was you took care of it during the weekend and I do thank you again for your prompt response and my apologies for disturbing your weekend. We thank you again for all your help and support, you folks are great!!!" AV
6/04/19 - Wizards
"They are Wizards, at it again!" CC
6/03/19 - Really Good
"Really good service and helpful. They respond soon and my problem was solved." MR
5/30/19 - Super Quick
"AIM's tech was super quick to answer the initial ticket and resolved the issue quickly. They are always great to work with!" MC
5/24/19 - Short Notice
"Thank you, helping us with the issue on such short notice (before holiday weekend)" AV
5/16/19 - Fast and Effective
"Fast and effective...what more could I ask for?!?!" MO
5/13/19 - The Best
"You are the best!!" JH
5/08/19 - Great Every Time
"AIM's techs have been great in every issue :)" CH
4/30/19 - Helpful and Timely
"Their acquisition manager was very helpful and timely in helping us choose new monitors." KL
4/24/19 - Always Quick
"AIM is always quick to respond and helpful in resolving issues." CO
4/17/19 - Quality Care
"I appreciate the follow-through with the issue, which evidently required multiple steps over the course of a few days. Thanks for the quality care!" CK
4/17/19 - Amazing!
"Everyone on your team is amazing! Always very helpful and quick. You guys never make me feel silly for asking the same questions over and over, you just want to make sure I understand everything! Thank you!" NU
4/12/19 - Patient
"Everyone was helpful. I have little knowledge of domains and migrations.... and they were very patient answering my questions. Thank you." CD
4/04/19 - Short Notice
"The guys did an outstanding job on short notice. Excellent service!" MM
4/03/19 - Great to work with!
"AIM's tech was great to work with! He was working with me and two other software companies to solve the issue of retrieving an updated database and importing to the mailing company. He was very efficient and professional! Thank you." FM
4/02/19 - All of Them
"All staff and level of assistance has exceeded expectations. Thank you for all your Team does!" NB
4/01/19 - Record time
"AIM's tech explained everything to me and checked out the computer in record time. Thanks!" KS
3/18/19 - Git-R-Done
"As always you guys get the job done :) Thank you for everything!" MC
3/13/19 - Continually Outstanding
"Continued OUTSTANDING service from AIMIT" TM
3/05/19 - So fast
"You got it done so fast that the employee didn't have enough time to keep complaining." RC
2/13/19 - Above & Beyond
"I used AIM with my previous employer. They always go above and beyond! They came out same day today for emergency...well, emergency to us. lol Fixed everything in like 40 minutes!!! You guys are above and beyond amazing!!!" NB
2/12/19 - Extra Mile
"AIM's tech went the extra mile to help us out. He resolved the issue and helped with something else that came up. Thank you." CR
2/04/19 - Amazing!
"Amazing work!" AB
1/23/19 - Supportive
"Thank you for follow-ups and being supportive." AV
1/21/19 - Very Fast
"Very fast response and solution. Thank you!" KM
1/18/19 - Real Professionalism
"AIM's engineer showed real professionalism and courtesy on this project." CM
1/17/19 - Fantastic
"Fantastic service - prompt, courteous, and very professional. Thank you!" HP
1/10/19 - Very Nice
"AIM's tech was very nice and efficient and completed the request promptly. Thank you!" MS
12/27/18 - The Costco of IT?
"As always, AIM IT is the greatest in customer service, working with the client, friendly attitudes. I rank them with such great customer service companies like Costco and Consumer Cellular. Thank you once again!" JB
12/17/18 - Clear and Timely
"AIM's long tenured technician, was, as always, on the problem immediately, explained it - and the possible solutions - clearly, and took care of it in a timely fashion. Great technical expertise and knowledge, and great customer service." SG
12/05/18 - Above and Beyond
"AIM's technician went above and beyond to handle our ticket." RE
12/04/18 - Great Response
"Great response time. Thank you AIM." GJ
12/03/18 - Always Awesome
"Always awesome service." RQ
11/29/18 - Patience and Professionalism
"Since the first year, at time I felt very alone in the process. With your assistance, the learning curve has been so much easier than expected. Our sincere thanks for your patience and professionalism." RG
11/26/18 - Attention to Our Needs
"Attention to our needs is prompt and it really helps our workload and efficiency. " VH
9/10/18 - Quickly and Correctly
"The issue was resolved quickly and correctly. :) I am very pleased." TL
9/10/18 - Very Patient
"Your IT staff was great! Very patience and efficient. Thank you!" MS
8/29/18 - Rock Stars
"AIM's techs truly are rock stars!" JO
8/23/18 - Proactive
"Communicative, immediate on response, and proactive, exceeding expectations!" KH
8/01/18 - Spectacular
"As always, AIM is spectacular!" MM
7/27/18 - Always responsive
"AIM is always responsive and good to work with" SM
5/30/18 - Above and Beyond!
"As always, the AIM tech went above and beyond for us. He is a true gift from God!" MM
4/16/18 - Permanent Solutions
"I appreciated the quick permanent solution to the software licensing problem I was having." MW
4/16/18 - Always Answering
"AIM always has the answer." AF
4/11/18 - Knowledgeable and Fast
"I was contacted within the hour and they made sure all my concerns were addressed. He was knowledgeable and FAST!" MR
3/22/18 - PDQ
"Pretty Damn Quick" MR
3/22/18 - Last Minute
"The tech was great, took his time working on a last minute ticket. I am very happy with the results. Thank you." PR
2/27/18 - Speedy and Smart
"The best! I appreciate the speed and expertise." JH
2/16/18 - Great Patience
"The technicians have great patience." DS
2/02/18 - Kind
"AIM has always been super helpful, kind, and easy to work with. Thank you AIM for your support and hospitality!" SS
1/30/18 - Patient and Helpful
"Extremely helpful and patient. I thoroughly enjoy working with AIM." MM
1/19/18 - Perfect Solution
"(With a problem on a vital system, AIM provided) the perfect solution super fast, you are always there." AF
1/16/18 - Accommodating
"AIM's technician made himself available even when my schedule made it difficult for us to get together." MD
1/03/18 - Before Holiday Weekend
"JW was fabulous! He came in a timely manner on the day before a holiday weekend. Better than I could have hoped for!" MM
11/13/17 - QPT
"Response was quick, professional, and thorough." KF
10/31/17 - Epitome of Excellence
"Our insourced technician is the epitome of excellence in service. We love him!" CP
8/29/17 - Superquick
"Super quick to fix my problems and if they can't get it right away they let me know!" AD
8/23/17 - Loyal and Totally Satisfied
"AIM was on top of my problem immediately. I remain a loyal and totally satisfied client!" GS
7/28/17 - Consistency
"Excellent service as always" DC
7/28/17 - Superman
"Always on top of my site and handles things like Superman! Appreciate the quick turn around." KH
7/26/17 - On time, thorough and informative
"Tech completed this task in the time he indicated and completed it thoroughly, answering all questions along the way." TM
7/06/17 - Pleasure to work with
"Over the past months, it has been a pleasure to continue working with AIM and receiving timely feedback to questions or issues that arise." CC
6/15/17 - Dependable
"Can always depend on you!" BL
5/03/17 - Quick action and follow-up
"I appreciate the quick action on my important matter, and DT's follow up to make sure everything was working properly." DN
4/13/17 - Prompt and Competent
"I'm once again impressed by the friendly customer service and professional expertise offered by AIM. The staff took significant time troubleshooting and rectifying the problems that I was experiencing. Thanks for prompt and competent service restoring my connectivity!" CK
3/14/17 - Saved Us
"Thanks so much, you guys really saved us." LH
3/08/17 - Always on Time
"Our school is are very pleased with JL's work and performance always completing tasks on time. Thank you for your hard work." IM
2/14/17 - Available and Flexible
"JW did a great job on both the task at hand as well as his constant availability, which was needed as our process was in another state and required a lot of flexibility." LH
2/14/17 - Exceptionally Nice and Helpful
"Everyone who has helped me in my new position has been exceptionally nice and helpful." LH
2/07/17 - Responsive and Lowered Our Rate
"We appreciate the drop in the rate along with everything you guys have done for us. Your responsiveness has been great." KR
1/23/17 - Without me asking!
"AIM monitors our backups and even though it appeared to be running smoothly, it actually had a hiccup and they got it back on track without me asking!" SJ
Does it Right the First Time...
"(The tech) was great. He always completes everything in a timely manner and best of all he does it right the first time." MG
Lifesaver
"(The tech) was a life saver. I needed to get the printed bills to the office by 5PM and I got there with bills in hand at 4:55PM. It was an involved process to get the issues resolved and he did a great job." CE
Attentive...
"It has, and continues to be a pleasure to work with the IT team. They are attentive; details oriented, and are very easy to work with. The staff is knowledgeable and thoughtful. The best part for me is that they listen to me, understand my needs and concerns, and make many good suggestions. Thanks again for the help today." PG
Beyond Expectations...
"I feel that the PM went beyond expectations when he corrected my own error. Thanks!" PO
Techs are Patient...
"The helpdesk tech is always so patient with us and always very responsive to our requests. We are blessed to have him here." MH
Rockin!...
"As always AIM &!#@* rocks. " BM
No More Worries...
"We truly appreciate everything AIM and their terrific staff has done for us this year. Our systems are running quicker and better, and the level of service has been excellent. I don't have to worry about our IT anymore!" SH
Tech Placement...
"Our permanently placed technician is great and efficient. He is always willing to help and get any issue taken care of in a timely manner. We are lucky to have him here." VM
Best I've Ever Used...
"Our company, Ideal Physical Therapy, went through two other companies before we found AIM. We are a paperless company and IT is extremely important. They always get the job done right and are reasonably priced. I recommend them to everyone I know." LF
Computer Gurus...
"These guys are GOOD!! They know their stuff; they get it done, and the Owner is hands on. This business is knowledgable of the current trends in IT, and I would not have my network touched by anybody other than AIM!!" EG
Very Sharp...
"I went through three outfits in eight months before I found AIM. What a difference! They respond quickly and actually fix stuff. Our office signed a service agreement and is very happy. They even installed a cool fax server at no charge which saves me tons." LG
Worked Flawlessly...
"Please express our thanks to your entire group for all of their efforts. The network/computers worked flawlessly at the remote site, and development did an excellent job of making changes to our software on the fly. Even with the last minute changes to the reports, we have already wrapped up the accounting on the event, three days ahead of schedule! Thank you again for all of you help!" RS
Our Flat Fee Contracts are
as Inclusive as it Gets:
Never "on the clock" contributes significantly to a respectful working relationship.
Implementation, upgrade and conversion project work included.
Proactive monitoring of server metrics/services/logs/antivirus.
ConnectWise Remote Access Software included removing cost in connecting from away from office.
Secure offsite backup service for your servers (500GB + 50GB per server).
Eset anti-virus for all servers and PCs
Security protection/training software for your email.
A stable budget so large unexpected invoices are avoided.
A simple support portal for issue/ticket submission, asset tracking and e-mail quarantine management.
Tedious hardware/software acquisition and vendor relations handled for you.
Asset reporting providing a real-time inventory.
Site hosting and website maintenance keeping your site's content up-to-date.
Bringing unmatched value for one flat fee.