Our Seven Golden Rules
- We answer the phone
- Over 80% of all calls during normal business hours are answered by a person. In most cases, by one of our technicians.
- We respond quickly
- Even after business hours, using a unique employee incentive program, the average response to after hour emergencies is less than 15 minutes.
- We show friendly caring attitude
- Your success is our success -- you are not bothering us and our staff won't act like you are.
- We respect confidentiality and security
- Held in the highest regard for your protection.
- We staff diverse disciplines
- This creates available internal resources to resolve issues quickly.
- We do more than Windows?
- Although Windows server experts, AWS, Linux and MacOS support we also have covered.
- We are product impartial
- Best solution for you, not highest commission for us.